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YOUR VISIT

Our goal is to make your visit to the center as productive as possible.  Our goal is help you to get to the root causes of your medical problems and solve each problem intelligently, using an evidence-based approach to treatment. 

  • Questionnaire
    After you have scheduled an appointment to see Dr. Kroner, you will receive a questionnaire that you will need to fill our prior to your visit. This information will allow us to make the most of our visit together. You may choose to download it, have it emailed or mailed to you. To download the questionnaire please click here.

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  • Arriving
    Please arrive 10 minutes before your scheduled consultation.  We do not overbook and everyone is seen during their allotted time slot.  If there is a wait, it is an exception.  We respect your time immensely.  If you need to cancel, please call as soon as you find out you are unable to make your appointment.

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  • Dress
    Please dress comfortably.  Do not wear any creams or perfumes to the office and please take off any nail polish.

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  • What to Bring
    Please bring in any bloodwork that you had done in the last five years.  Radiologic studies such as mammographies, CT scans, etc, would be helpful as well.  Bring a list of all the medications and supplements that you are on, including dosages.  Have handy the phone number of your primary care physician and your pharmacy so that we can have that on file as needed.  Feel free to bring a family member or a friend as that may make the visit even more enjoyable for you.  Please refrain from bringing your adorable pets.

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  • What to Expect
    On your first visit, you will have a 1 ½  hour consultation and physical examination with Dr. Kroner.  Dr. Kroner does not have nurse practitioners or Physician assistants doing her physical exams for her.   Dr. Kroner will take an in-depth look at your medical history and current concerns.  She will also order blood work and other diagnostic tests that she deems necessary in order to help figure out the fundamental etiology behind the medical concerns.  The exact medical rationale behind every test ordered will be explained to you so that you completely understand the diagnostic approach.  A step by step plan will be outlined on the first and second visit once the pros and cons of all the available medical and nutritional options are reviewed.  Dr. Kroner will keep you abreast of the medical and nutritional treatments available for your medical conditions.  You will receive a binder that has all your medical information in it.  This book will be added to after every visit.  You will leave the office more in control of your medical issues than before you entered. 

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  • Tests
    You will have your blood drawn at the center itself by our trained phlebotomist or nurse.  A significant portion of the blood will be sent out to a lab that your insurance company participates in, such as Enzo or Quest.   Some blood work may be processed in the center.  Dr. Kroner will also refer you as necessary to state of the art radiologic facilities where you will efficiently be seen, as needed. 

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  • Billing
    Advanced Medicine of New York, PLLC is a fee for service center which means that you get ample time with the physician, you are seen on time, and develop a personal and lasting relationship with the office.  You will get premier medical care as we take your health seriously and respect your time.  We are happy to provide you with a “super-bill” at the end of each visit.  It will contain a list of services rendered and appropriate diagnostic codes that your insurance company will recognize.  Once you pay for the services rendered, you may submit your super-bill to your insurance company.  Please call the patient coordinator in order to discuss pricing.

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  • Your Primary Care Doctor
    Please note that our center has chosen not to be affiliated with a hospital.  This way we can better tend to your medical concerns during working hours.  Due to this, we encourage all our patients to have a relationship with a primary care physician whose team is available to tend to all emergencies that you may have.  We gladly will talk to your primary care physician about your treatment plan at our center.  We will be happy to provide you with a referral to a board certified physician for your emergency needs.

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  • Phone Calls
    We are always happy to receive your phone calls.  We want to hear about your medical updates and concerns.  This system of open and frequent dialogue is necessary for you to succeed in health.    If a message is left with the front desk during the doctor’s working day, the doctor will call back that same day.  Please be sure to provide alternate numbers where you can be reached.  If you call when the office is closed, your phone call will be returned on the day that the doctor is scheduled to work, so please check the online calendar.  Thank you for understanding.

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